The Pure H2O Company will extend the Warranty on your system without charge for the maximum periods set out below providing you accept our recommendation to have your equipment serviced annually, without exception, by a PureH2O Co. engineer.

Purity Water Purifiers: 10 year extended warranty subject to Annual Service

Quatreau Taps: 3 years; 5 years if installed with optional Purity water purifier, subject to Annual Service.

PureH2O Water Softeners:  5 years (your softener does not need servicing).

PureH2O Water Conditioners: 5 years subject to Annual Service.

PureH2O Combined Water Softener & Conditioner: 5 years subject to Annual Service.



The equipment must be serviced consecutively each year following installation without exception.
Service must take place within 6 weeks of the anniversary.
The Service must be paid in full at the time of booking.



Pumps external to the equipment.
Transformers feeding the equipment.



For all your warranty queries please contact by email customerservice@pureh2o.co.uk, by phone 01483 617000 or use the form below.

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