PureH2O Installation and Service during the second Covid lockdown

PureH2O customer service and engineer visits continue

PureH2O is able to continue to offer customer service, as well as installation, servicing and other engineer visits during this second Covid lockdown.

Please rest assured that we take every sensible precaution and respect the ‘hands, face, space’ government Covid requirements. We go a step further and have special sanitisation equipment to maximise the protection we offer your household.

If you’d like a new PureH2O water purifier, water softener or Quatreau tap installed in your home in time for Christmas, please check your last order dates here.

Safety first

We have several hygiene and sanitisation procedures in place to protect you and our staff during the Covid pandemic. If you have particular concerns because you are medically vulnerable, do get in touch for more details.

You can email help@pureh2o.co.uk at any time, or call our Customer Service team on 01483 617000 between 9 am and 5 pm, Monday to Friday.

How to book your service or request support during lockdown

If the annual service of your PureH2O water purifier is due during lockdown, you can book your service as normal. Email us on help@pureh2o.co.uk, call us on 01483 617000 or request a service online.

Similarly, if you need technical support you can continue to contact us as normal during lockdown or tiered restrictions.

We wish all our customers and their families the best of health and look forward to supporting you and your family as normal during lockdown.

Ways to stay in touch

Why not subscribe to our email newsletter for the latest water-related health and environment news, plus a regular recipe feature?

You might also enjoy these blog posts:

PureH2O water filters remove viruses such as coronavirus from drinking water

Zero Service Waste: fight plastic pollution with PureH2O.

(Photo by engin akyurt on Unsplash.)

We are proud to be featured in

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Grand Designs Beautiful Kitchens
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Daily Mail Designer Kitchen & Bathroom
Grazia Home Designer and Architect Magazine
Psychologies Magazine The Independent
Utopia Kitchen & Bathroom Utopia Loves
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