Customer Services

Our Customer Service team is your initial point of contact for any queries. They are dedicated to ensuring you enjoy the best possible experience with your Pure H2O Co. products and our services. They can pass on any queries or support requests to our experienced and skilled engineers, who take care of installation, servicing, surveying and warranties.

Telephone: 01483 617000
Email: help@pureh2o.co.uk

Alternatively, you can send us a message using the form below:

Service & Technical Support

To arrange your Annual Service or for technical support, please call us on 01483 617000.
Our telephones are answered Monday to Friday 9 am – 5 pm. Outside of these hours you can leave a message and we will respond to you as soon as we can.

Telephone: 01483 617000
Email: help@pureh2o.co.uk


Our sales team offers tailored advice on which PureH2O Co. products will best meet your needs, whether you are a small household or a large commercial premises.

Sales: 01483 617000
Email: enquiries@pureh2o.co.uk

Head Office Address

The Pure H2O Company®, Unit B1F Fairoaks Airport, Chobham, Surrey

We are proud to be featured in

Homes and Gardens The Guardian
Grand Designs Beautiful Kitchens
Wired The Green Parent
Elle Decor Adobe2
Archetech The Art of Design
Daily Mail Designer Kitchen & Bathroom
Grazia Home Designer and Architect Magazine
Psychologies Magazine The Independent
Utopia Kitchen & Bathroom Utopia Loves
What Doctors Don't Tell You The World of Interiors