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Category: Customer Care

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PureH2O Customer Service during covid lockdown

8th January 2021

Keeping PureH2O clients safe during lockdown 3

We’re able to continue installation & servicing of water purifiers, softeners & Quatreau taps during lockdown 3, with special sanitisation procedures in place to protect your household.

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Get your home ready for winter and Christmas 2020

3rd November 2020

Make home the best place to be this winter with PureH2O and Quatreau

It look likes we’ll all be spending a lot more time at home this winter, so now’s the time to focus on making your home as comfortable and enjoyable as possible. Here’s our prescription…

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PureH2O Customer Service during covid lockdown

3rd November 2020

PureH2O Installation and Service during the second Covid lockdown

PureH2O is able to continue to offer installation, servicing and other engineer visits to our customers during this second Covid lockdown.

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PureH2O protects customers health and gets back to business during Covid-19

28th May 2020

PureH2O protects your health and gets back to business during Covid-19

An update from PureH2O founder Roger Wiltshire Last updated 28.05.20 We are delighted to confirm that we are now able to resume all client visits, albeit with a special focus…

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Increased service hygiene measures during coronavirus (Covid-19) pandemic

18th March 2020

Service visits during the coronavirus (Covid-19) pandemic.

An update on installation, maintenance and service visits from The PureH2O Company during the coronavirus (Covid-19) pandemic. Last updated 24 March 2020 Please view this blog post dated 28.05.20 for…

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PureH2O Company Zero Service Waste with water purifiers

23rd September 2019

Zero Service Waste: fight plastic pollution with The PureH2O Company

A customer service announcement introducing Zero Service Waste, from Roger Wiltshire, founder and Managing Director of The PureH2O Company Our History: Improving Health & Reducing Plastic Pollution When I founded…

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8th January 2016

Customer Recommendations

They say self-praise is no recommendation and as we believe the foundation of a good business is happy customers and word of mouth recommendations we are so happy to be receiving a…

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27th November 2015

Amnesty on Lapsed Annual Services

Reinstate your warranty & protect your investment. Your Pure H2O water purification system needs servicing annually to ensure you continue to enjoy the many benefits of pure water. Our annual…

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17th November 2015

Your Journey with Pure H2O

We love to get to know our customers a little better and find out why they chose Pure H2O. Many thanks to all of you who have got in touch via…

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1st October 2015

New Rental Option: Pure Water for less than £1 a day.

How would you like to enjoy unlimited pure water for less than £1 per day? We’re excited to announce that ALL our water purification, softening and conditioning systems are now…

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15th April 2015

New: Service History Cards

Cheers – your system has been serviced! We’ve just introduced new service history cards. Our engineers will leave one with your system after its annual service. You’ll find our contact details…

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We are proud to be featured in

Homes and Gardens The Guardian
Grand Designs Beautiful Kitchens
Wired The Green Parent
Elle Decor Adobe2
Archetech The Art of Design
Daily Mail Designer Kitchen & Bathroom
Grazia Home Designer and Architect Magazine
Psychologies Magazine The Independent
Utopia Kitchen & Bathroom Utopia Loves
What Doctors Don't Tell You The World of Interiors